Terms & Conditions


Our terms and conditions are outlined below.


Quotes: All quotes are valid for 30 days.


Guarantee: We provide a 6 month guarantee on all labour from completion date. All warranty cards for materials supplied will be left with you to activate.

 

Payment Terms: A 50% deposit is due 7 days prior to work commencing at your property. The remining balance is due immediately on completion. Larger works may require an additional deposit half way through completion; this will be noted on your quote.


Late payment fees: We understand and will exercise our right to claim interest and compensation for debt recovery costs under the late payment legislations if we are not paid according to agreed credit terms. The following debt recovery fees will apply: £40.00 for debts up to £999.99, £70.00 for debts between £1,000.00 and £9,999.99 and £100.00 for debts over £10,000.00. Additionally interest will be charged daily at a rate of 8% over base rate.


Snagging Protocol: Any snagging that may arise must be reported within 7 days of completion to david@dwantplumbing.com. We will then arrange a convinient time to rectify the issues raised.


D.Want Plumbing Ltd reserves the right to change these terms and conditions at any point without notice.